Did you know that Cherished Companions is an accredited Better Business Bureau member with an A+ rating? As the gold standard for promoting integrity in the business world, the Better Business Bureau gives customers and clients peace of mind that they are working with a quality organization. We are proud to be accredited members of the BBB because it clearly demonstrates our commitment to quality care, customer satisfaction, and transparency.
How BBB Accreditation Benefits Cherished Companions Clients
We chose to seek accreditation with the Better Business Bureau because we want our clients to know how much we value the quality of their experiences with our caregivers. BBB accredited businesses must adhere to 8 Standards of Trust that are designed to encourage positive interactions with every customer or client. In order to maintain accreditation, Cherished Companions promises to:
- Build Trust
- Advertise Honestly
- Tell the Truth
- Be Transparent
- Honor Promises
- Be Responsive
- Safeguard Privacy
- Embody Integrity
“We made the decision to become Better Business Bureau members because we believe strongly in the code of practice and we want our clients to feel confident in their decision to partner with us. We’re proud of our A+ rating and we’re committed to maintaining the integrity and transparency our clients have come to expect.” - Cherished Companions Founder, Doug Wilber.
By promoting business transparency, the BBB standards protect clients from being harmed by unethical agencies. Our accreditation gives you confidence that you can trust us to honor our commitments and resolve any discrepancies quickly.
How Does a Business Become BBB Accredited in Ohio?
If a business like Cherished Companions wishes to become an accredited member of the Better Business Bureau in Ohio, they must adhere to the standards listed above. These standards are designed to foster sound advertising, selling, and customer service and to build consumer confidence.
The Better Business Bureau rates businesses using a letter grade system based on information the BBB has on file about the business. Ratings may be affected by things like:
- Complaints filed against the business
- How quickly those complaints were resolved
- How long the business has been operating
- Whether a business honors its commitments
- Unethical advertising
- Government actions against the business
We’re proud to have an A+ rating with the Better Business Bureau, and we’re committed to maintaining the high level of quality and integrity that gives our clients the peace of mind they deserve.
If you’re ready to learn more about whether Cherished Companions Home Care is the right choice for your senior loved one, download our free Guide to Home Care for answers to many of your questions.